Responsible Gambling with Clear Play Analysis

At Clear Play Analysis, we believe wagering should be a form of entertainment enjoyed in moderation, within a secure and informed environment. We are committed to promoting responsible gambling practices and supporting users in maintaining control over their play.

We do not encourage betting with funds you cannot afford to lose. That’s why we offer tools such as deposit and loss limits, time-out features, and self-exclusion options — all designed to put you in control of your experience.

You can also explore:

• How to set Deposit & Loss Limits
• Time Out & Self-Exclusion Tools
• Support Services and Resources
• Protecting Minors & Family Safety

Deposit & Loss Limits

One of the most effective ways to manage your gambling activity is by setting personal spending limits. Clear Play Analysis gives you the ability to define both deposit limits and loss limits to help you stay in control of your play.

Deposit Limits

A deposit limit allows you to cap the amount of money you can add to your account over a selected time period — daily, weekly, or monthly. This feature prevents overspending by ensuring you cannot exceed your pre-set deposit amount.

How to set a deposit limit:

• New users can set a deposit limit during the registration process.
• Existing users can log in, go to My Account → Player Protection → Deposit Limits, and define or update their limit.
• You may also request a deposit limit by contacting our Customer Service Team at 1300 238 324 or [email protected].

Loss Limits

A loss limit restricts the total amount you can lose within a specified period — daily, weekly, monthly, or annually. This helps ensure that your losses remain within boundaries you are comfortable with.

How to set a loss limit:

• Log in to your Clear Play Analysis account and go to My Account → Player Protection → Loss/Transfer Limits.
• Alternatively, contact our Customer Service Team to request a limit on your behalf.

Time Out & Self-Exclusion Options

At Clear Play Analysis, we understand that taking a break can be essential to maintaining control. That’s why we offer two effective tools: Time Out for short breaks and Self-Exclusion for longer or permanent account suspension.

Time Out

The Time Out feature allows you to temporarily suspend your account. You can choose a break period of 24 hours, 48 hours, 72 hours, 7 days, or 30 days. During this time, access to your account will be restricted.

Unmatched bets will be cancelled and returned to your balance. Matched bets, including BSP bets, will remain active. Once the Time Out period ends, your account will automatically be reactivated.

How to set a Time Out:

• Log in to your account and navigate to My Account → Player Protection → Time Out.
• Alternatively, call us on 1300 238 324 or email [email protected] and our team can assist.

Self-Exclusion

If you feel that gambling is becoming a problem, Self-Exclusion provides a stronger solution. You can exclude yourself from using your account for a minimum of 6 months, up to 5 years, or permanently.

During the exclusion period, your account will be inaccessible. Any unmatched bets will be cancelled and returned. Matched bets will stand until settled.

How to request Self-Exclusion:

• Visit My Account → Player Protection → Self-Exclusion.
• Or request it directly through our Customer Support team 24/7 via phone or email.

After Self-Exclusion: What Happens Next?

Choosing to self-exclude is a strong and responsible decision. Once your selected exclusion period begins, your Clear Play Analysis account will be locked, and you won’t be able to log in or place any bets.

While your account is self-excluded, all unmatched bets will be cancelled, and funds returned to your balance. Matched bets, including BSP bets, will remain active. If needed, contact our team to request the release of any available funds.

When your self-exclusion period ends: it will not be automatically lifted. A written request is required if you wish to reopen your account. Our team will review your history and current status before making a decision.

Enhancing Your Break from Gambling

• Australian National Self-Exclusion Register (BetStop):
  Self-exclude from all licensed wagering providers — for 3 months, up to a lifetime.
  Visit betstop.gov.au or call 1800 238 786.
• Northern Territory Online Gambling Exclusion:
  Request exclusion across all NT-licensed betting platforms.
  Visit nt.gov.au/self-exclusion.
• Seek Personal Support:
  Contact support services for practical advice, therapy, or help navigating recovery. Trusted services are listed in the next section.
• Digital Cleanup Tips:
  Delete all betting-related apps from your devices.
  Unfollow gambling accounts on social media.
  Block gambling websites using parental or browser-level filters.

Help & Support Services

If you or someone close to you is struggling with gambling, it's important to know that confidential, non-judgemental help is available 24/7. We've listed a range of nationally recognised organisations offering free support, counselling, and resources to Australians.

• Gambling Help Online
  National support for individuals and families affected by gambling. Offers live chat, email counselling, and self-help tools.
  Visit gamblinghelponline.org.au or call 1800 858 858
• BetStop – National Self-Exclusion Register
  Exclude yourself from all licensed wagering providers in Australia.
  Visit betstop.gov.au or call 1800 238 786
• Relationships Australia
  Professional counselling and support for individuals, couples, and families impacted by gambling harm.
  Call 1300 364 277 or visit relationships.org.au
• Gamblers Anonymous Australia
  Peer support for people who wish to stop gambling. Anonymous group meetings across Australia.
  Visit gaaustralia.org.au
• Gambling Therapy
  International support service offering counselling for individuals affected by problem gambling.
  Visit gamblingtherapy.org
• Lifeline Australia
  Crisis support and suicide prevention services, available 24/7.
  Call 13 11 14 or visit lifeline.org.au

Protecting Minors & Account Safety

Clear Play Analysis maintains a strict policy: it is illegal for anyone under the age of 18 to open an account or gamble on our platform. We take this responsibility seriously and enforce clear safeguards across our site.

Accounts suspected of underage use will be closed, and any winnings forfeited. In some cases, unlawful activity may be reported to the relevant authorities.

Parental Supervision

Parents and guardians are strongly encouraged to be proactive in managing device access at home. If children or young people use shared devices, please ensure that your Clear Play Analysis account is logged out when unattended.

Here are key steps to help protect minors:

• Use secure passwords and auto-logout features on all gambling accounts.
• Regularly monitor devices for access history and usage.
• Educate your household about the risks and laws related to underage gambling.

Content Filtering Tools

To prevent minors from accessing gambling websites, we recommend installing parental control or content filtering software. These tools help block gambling content at the browser or device level.

• Net Nanny – www.netnanny.com
• Qustodio – www.qustodio.com
• Norton Family – family.norton.com